Established in 1989 by Joseph Chaves and Antonio Goncalves, our company has grown to a full service insurance agency. Currently, Ideal Insurance Agency, Inc. serves the insurance needs of about 2,500 individuals and families, and the insurance needs of 500 business concerns in Western Massachusetts and Connecticut.

A Professional Agency With Personal Service
Ideal Insurance Agency, Inc. is a team of proven professionals and caring and conscientious people; the kind of people you can depend on. Our primary objectives are:

  • to be honest and fair in all our dealings,
  • to be sensitive to people and their problems,
  • to treat the client’s needs as if they were our own.

We Are An Independent Insurance Agency
We do not work for an insurance company; we work for you. We work on your side when you have a loss and follow through to see that you get fair, prompt payment. We represent a carefully selected group of financially sound, reputable insurance companies, and we place your policy with the company offering the best coverage at a competitive price.

Our professional staff analyze your insurance requirements first from the viewpoint of RISK MANAGEMENT. By risk elimination, risk reduction, risk transfer or risk assumption, the cost of your insurance package may be considerably reduced. Your existing insurance is examined and recommendations and cost comparisons are submitted to you for review.

The Services You Can Expect

  • We do a complete review of your insurance needs.
  • We design a responsible protection program for you.
  • We select the company or companies best suited to your situation.
  • We present you with a competitively priced proposal.
  • We move quickly to get fair, prompt settlement of your claims.
  • We periodically review the adequacy of your insurance program.
  • We look for ways to save you money.